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From Work Orders to Request Management in IFS Cloud

August 19, 2026 08:30 AM Europe/Oslo

A Hassle-free move from Work Order Management to Request Management!

 

Still using IFS Work Order based Service management capabilities? IFS Work Order–based Service Management processes and capabilities are expected to be deprecated by November 2027.

 

Request Management (IFS Cloud Service Lifecycle Management), which provides end-to-end service workflows with improved user experience, is the new foundation for service operations in IFS Cloud.

 

Do you need support in moving to Request Management from Work Order service processes? Get in touch with Addovation.

 

Register and join our webinar for more information.

Main topics covered include:

  • Why IFS Cloud Service Lifecycle Management is better? What are the key benefits?

  • What processes will be changed?

  • What are the main data model differences?

  • Key functional considerations: Impact on SLA and entitlement handling, scheduling, pricing, warranty management.

  • User experience

  • Handling Integrations

 

Speakers

Andreas Ehrengren

Presales Architect Manager, Addovation

Experienced Business Consultant and Solution Architect with a demonstrated history of working with global manufacturing companies and complex supply chains.